"Don't do it wrong faster. Find a better way."

February 13, 2009

I’m beginning the New Year by re-branding and re-doubling my networking efforts. Recently, I have been introducing myself as an efficiency expert. I have found that companies are still trying to do “it” wrong faster, instead of finding a better way. So if this is a topic of interest I can surely assist. And the greatest compliment to me would be a recommendation by you to one of your associates in your network. Rest assured they will be taken care of in a professional and forthright manner.

My logo is new, yet the philosophy is deeply ingrained. PDCA ("Plan-Do-Check-Act") is a four step repetitive problem-solving process. It is a classic Total Quality Management technique introduced as the Shewhart cycle. Although popularized by W. Edwards Deming in the 1950’s, its origin reaches back to the 17th Century. Today Six Sigma refers to it as DMAIC.

PDCA is characteristic of how I work, and how I help my clients succeed. Plan: find the real problem, the root cause, not just the symptomatic issues. Define what one thing impacts others? Gather the internal subject matter experts to formulate a strategy and tactics to combat the real issue. We define and agree upon measurable metrics as a team. Do: Implement the plan with focus, measurement and accountability. Check: Verify the plan was implemented as charged. Do the metrics work? Can you measure the improvement? Has the real problem been diminished? Finally, Act: Analyze the gap between the “Plan versus Do”. Adjust the plan and the metrics so they do the job. Then, start the (PDCA) process over again. I have used this process countless times and it has been a successful formula for thousands of companies around the world.

My PDCA website and blog are coming along with a forecasted completion by end of April 2009. I will let you know when they are launched, as I would appreciate your comments. Meanwhile, you can find me on LinkedIn and Biznik.
I would appreciate it very much if you would consider the following guidelines when forwarding my introduction in your network. Under these circumstances, we could create a WIN-WIN-WIN situation!

Thank you,

Pete DiSantis

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Referral Generation Guidelines

1. What does PDCA do?
PDCA is a management consulting firm that focuses on results-oriented process improvement that directly affects your bottom line. You can expect to see immediate and long lasting results that increase profitability, improve customer value, and empower employees.

2. Areas of Focus
Business Analysis:
 Project identification, justification, planning, implementation and management.
 Operations audits.
 Balanced scorecards.
Logistics Support:
 Coordination of transportation, warehousing and distribution operations.
 Route planning.
Industrial Engineering:
 Process improvement
 New process development
 Operations planning and control.
 Capacity planning
 Quality assurance
Management and Leadership Development:
 Labor relations
 Develop, produce and facilitate custom management and leadership workshops.
 Co-active coaching to resolve the most pressing issues.

3. Ideal Client
Although PCDA can be beneficial to any business, clients who would benefit most from our services include:
• business entities with little or no engineering or training support
• management teams with aspirations for persistent long-term progress and prosperity
• companies devoted to the continuous improvement of their business through defining goals, personnel empowerment, planning and accountability
• Companies striving to be better than their competitors in a bear market

4. Industries Served
Logistics, Transportation, Distribution, Airline, Banking, Small Businesses, Training and Internet.